Relay13 Inbox

Operator command mailbox

Open live console

Mailbox first

Live operator inbox

Open the queue, read the thread, save the person, and send the next action without leaving the surface.

Queue

Needs operator

Website request

Visitor sent a launch question from widget

They need private access, pricing, and a direct reply in the same chat thread.

NewWidgetOwner: Gray
Card scan

Buyer scan came in with phone and budget

Create the customer record and attach a quote link before responding.

BuyerHigh intent
Client support

Workspace invite did not reach the contact

Resend the invite and mark the old token as replaced.

PendingAccess
Release job

Widget config verify job is waiting

The next response should include the install snippet and client tutorial link.

QueuedRelease

Selected thread

Visitor sent a launch question from widget

Open - MetrAIyux 0S - widget /pricing

Visitor

I saw the platform and need a private room. Can I get the quick version of what I am buying?

2:08 PM
Operator

You get a messaging workspace, a private handoff room, and a thread tied to your contact record. I am sending that now.

2:09 PM
Visitor

Send the room and the first step. I am on desktop now but need it clean on mobile too.

2:10 PM
Operator reply